Richard Lundeen

Richard Lundeen, CMC

Richard is SEG’s founding President and a recognized expert in governance, accountability, planning and organizational start-ups/mergers. He has deep experience supporting public agencies and their accountability relationships with government.

As SEG’s President, Richard takes overall responsibility for delivery of quality services to our clients.

Services Offered

Richard supports clients in the following areas:

Planning and Performance Measurement
  • Strategic and business planning in government, agencies and the broader public and Not for Profit sectors
  • Risk assessment and risk management
Business and Organizational Transformation, Alignment and Organizational Effectiveness
  • Major business transformation to align with an organization’s strategic directions
  • Shared services
  • Validated methodology to support start-ups of agencies and similar entities
    • Planning and operational frameworks
    • Implementation of core functions (e.g., governance, business and management support, policies)
    • Transition to agency resources and accountability
  • Support start-ups of new or restructured units within larger organizations
  • Mergers of organizations
  • Governance effectiveness for boards of directors of agencies, boards and commissions
    • Governance evaluation
    • Board and committee structure and mandates
    • Board policies (e.g., conflict of interest, code of conduct, confidentiality)
    • Director orientation and education programs
  • Accountability relationships between ministries and agencies
    • Memorandum of Understanding
    • Transfer payment accountability agreements
    • Reporting mechanisms
  • Building effective relationships
  • Governance for collaborative service delivery arrangements (e.g. shared services, integrated service delivery)

Background and Qualifications

Richard fosters governance improvement and clear accountability relationships. He supports strategic and business planning to achieve organizational mandates. And he enables clients to bring new agencies and similar entities to operational effectiveness quickly and efficiently, or to merge existing organizations.

He has provided management consulting support to clients since 2000. Project examples include:

  • Planning, governance and organizational transformation including:
    • Ontario Capital Growth Corporation, business plan development
    • Ministry of Children and Youth Services, mandate options and design for Funding Practices Unit
    • Ministry of the Environment, design and development of Drinking Water Management Division
    • Walkerton Clean Water Centre, facility planning and approval
    • Ontario Clean Water Agency, strategic plan, business plan and organizational review
    • Ministry of Finance, governance for enterprise systems and services
    • BC Ministry of Management Services, shared services structural framework
    • Treasury Board of Canada Secretariat, governance for corporate administrative shared services
  • Board governance and agency-ministry relationships and accountability including:
    • Walkerton Clean Water Centre, Board governance workshop, development of board and individual director evaluation methodology and tools
    • Public Health Ontario, Board governance development review and recommendations, development of board evaluation methodology and tools
    • Ministry of Health Promotion, Board manual for Pan Am Games Bid Corporation
    • Ontario Pension Board, Board evaluation
  • Start-up support for new agencies including:
    • Retirement Homes Regulatory Authority
    • Public Health Ontario (formerly Ontario Agency for Health Protection and Promotion)
    • Higher Education Quality Council of Ontario
    • Infrastructure Ontario
    • Walkerton Clean Water Centre
    • Canadian Partnership Against Cancer
    • Mental Health Commission of Canada

Richard is a Certified Management Consultant (CMC). The CMC designation is the profession’s only international certification mark, recognized in 43 countries. It represents a commitment to the highest standards of consulting and adherence to the CMC Code of Professional Conduct.

Before 2000, Richard held senior management positions in the Ontario government including leadership of major transformational initiatives.

Contact Information

Email: lundeen@SEGconsultants.ca
Phone: 416-766-6972